As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Frequently asked questions

Do you offer returns or exchanges?


We do not currently offer returns or exchanges.

When will I receive my order?

Orders are typically processed within 2–4 days. Once your order has been dispatched, you'll receive a tracking link to follow its journey. Shipping times may vary depending on the destination and carrier, and any delivery dates provided are estimates only.

Where are your products manufactured?

Our products are made with care in Turkey.

How much does shipping cost?

Shipping is calculated based on the weight of the order:

1-2 Skeins: £3.99

3-14 Skeins: £6.99

15-28 Skeins: £10.99

28+ Skeins: Free Shipping

Do you ship internationally?

Currently we ship to customers in the United Kingdom and European Union countries only.

Will I have to pay customs duties, taxes, or import fees?

Orders shipped outside the UK may be subject to customs duties, import taxes, or other charges imposed by the destination country. These charges are not included in our product prices or shipping costs and are the responsibility of the customer. Unfortunately, we are unable to cover or reimburse any customs related fees.